Privacy Policy

SerenIQ provides a secure portal experience. Personal data is collected only to operate the service, authenticate users, and improve reliability. Data is not sold.

What is collected

When signing in, the service may process basic account data such as name, email address, and authentication identifiers. Usage and security logs may also be collected to prevent abuse and maintain platform integrity.

How it is used

Data is used to authenticate access, provide the portal, maintain security, troubleshoot issues, and improve performance. Access to data is limited to authorized administrators and service providers required to operate the platform.

Third-party services

Authentication may be provided through trusted third parties (for example, Google) and infrastructure services may be used to host and operate the portal. These providers process data under their own privacy policies and security standards.

Data retention

Data is retained only as long as needed to operate the service, comply with legal obligations, and maintain security records. Accounts may be deleted upon request where applicable.

Contact

Privacy questions can be sent to hello@sereniq.co.